At JapaCode ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online bootcamp services.
By using our services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.
Important: We never sell your personal data to third parties, and we only collect information necessary to provide and improve our educational services.
2. Information We Collect
Personal Information You Provide
We collect information you voluntarily provide when you:
Create an account: Name, email address, password, phone number
Complete your profile: Educational background, career goals, skill level
Enroll in courses: Payment information, billing address
Participate in sessions: Questions, comments, assignments, project submissions
Contact us: Support inquiries, feedback, survey responses
Apply for jobs: Resume, portfolio, work experience, references
Automatically Collected Information
Usage data: Course progress, time spent on platform, features used
Device information: IP address, browser type, operating system
Cookies and tracking: Session data, preferences, analytics
During live sessions, recordings, and promotional activities, we may collect:
Voice recordings during speaking exercises and mentoring sessions
Video recordings for promotional content and testimonials
Screenshots of your progress and achievements
Photos from virtual events and graduation ceremonies
We obtain explicit consent before using any audio or visual content for marketing purposes.
3. How We Use Your Information
Educational Services
Provide access to courses and learning materials
Track your progress and customize learning paths
Facilitate mentoring sessions and peer interactions
Generate certificates and credentials
Provide technical support and customer service
Communication
Send course updates and announcements
Provide important account and billing information
Deliver marketing communications (with your consent)
Respond to your inquiries and support requests
Platform Improvement
Analyze usage patterns to enhance course content
Improve platform functionality and user experience
Develop new features and services
Conduct research on educational effectiveness
Marketing and Promotion
Feature student success stories and testimonials
Create promotional videos and case studies
Display achievements on our website and social media
Use aggregated data for marketing materials
You can opt out of marketing use of your information at any time.
4. Information Sharing and Disclosure
We Do NOT Sell Your Data
JapaCode does not sell, rent, or trade your personal information to third parties for commercial purposes.
When We May Share Information
Service Providers: Third-party services that help us operate our platform (payment processors, email services, analytics tools)
Educational Partners: Japanese companies or institutions for internship and job placement opportunities (with your explicit consent)
Legal Requirements: When required by law, court order, or to protect our rights and safety
Business Transfers: In the event of a merger, acquisition, or sale of assets (users will be notified)
Consent: Any other sharing will only occur with your explicit consent
Community Features
When you participate in our community features (forums, group projects, public profiles), certain information may be visible to other users:
Your name and profile picture
Course progress and achievements (if you choose to share)
Posts, comments, and project submissions in public areas
Skills and certifications you choose to display
5. Data Security
We implement comprehensive security measures to protect your personal information:
Technical Safeguards
Encryption: All data is encrypted in transit and at rest using industry-standard protocols
Secure Servers: Data stored on secure servers with regular security updates
Access Controls: Strict employee access controls and authentication requirements
Regular Audits: Periodic security assessments and vulnerability testing
Backup Systems: Secure backup and disaster recovery procedures
Organizational Safeguards
Employee training on privacy and security best practices
Confidentiality agreements with all staff and contractors
Incident response procedures for potential security breaches
Regular review and update of security policies
Important: While we implement strong security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using industry best practices.
6. Your Privacy Rights
Access and Control
You have the following rights regarding your personal information:
Access: Request a copy of the personal information we hold about you
Correction: Update or correct inaccurate personal information
Deletion: Request deletion of your personal information (subject to legal obligations)
Portability: Request a copy of your data in a portable format
Restriction: Limit how we process your personal information
Objection: Object to certain types of processing, including marketing
Marketing Preferences
Opt out of promotional emails by clicking "unsubscribe" in any marketing email
Update your communication preferences in your account settings
Contact us directly to update your marketing preferences
Image and Likeness Rights
You can withdraw consent for using your image and likeness at any time by:
Sending a written request to privacy@japacode.com
Specifying which content you want removed or restricted
Indicating whether you want to prevent future use
We will honor your request within 30 days, though some content may remain in use until practically removable.
7. Cookies and Tracking Technologies
Types of Cookies We Use
Essential Cookies
Required for platform functionality, login sessions, and security. These cannot be disabled.
Analytics Cookies
Help us understand how users interact with our platform to improve user experience.
Functional Cookies
Remember your preferences and settings to personalize your experience.
Marketing Cookies
Used to deliver relevant advertisements and track campaign effectiveness (with consent).
Managing Cookies
You can control cookies through:
Browser settings to block or delete cookies
Our cookie consent banner when you first visit
Privacy settings in your account dashboard
Opt-out tools provided by advertising networks
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy:
Account Information
Retained while your account is active and for 3 years after account closure for legal compliance.
Course Data
Progress, assignments, and certifications retained for 7 years to verify credentials.
Marketing Content
Testimonials and promotional materials retained until you withdraw consent or request removal.
Legal Records
Some data may be retained longer for legal compliance, dispute resolution, or fraud prevention.
When data is no longer needed, we securely delete or anonymize it according to our data retention schedule.
9. International Data Transfers
JapaCode operates globally and may transfer your personal information to countries other than your own. We ensure appropriate safeguards are in place:
Transfers only to countries with adequate data protection laws
Use of standard contractual clauses for international transfers
Implementation of additional security measures when required
Compliance with applicable data protection regulations (GDPR, CCPA, etc.)
For Japanese Job Placement: With your explicit consent, we may share your information with Japanese employers and immigration authorities as required for work visa applications.
10. Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16 without verifiable parental consent.
If you are under 16, please do not provide personal information without your parent's or guardian's permission. If we discover we have collected information from a child under 16 without parental consent, we will delete that information promptly.
Parents who believe their child has provided personal information to us may contact us to review, delete, or stop further collection of such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we make material changes, we will:
Email registered users at least 30 days before changes take effect
Display a prominent notice on our website
Update the "Last Updated" date at the top of this policy
For significant changes, request renewed consent where required by law
Your continued use of our services after the effective date of any changes constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
General Privacy Inquiries
Email: privacy@japacode.com
Response Time: Within 72 hours
Data Protection Officer
Email: dpo@japacode.com
For: GDPR-related requests
Mailing Address:
JapaCode Privacy Team 1-23-1 Toranomon Tokyo, Minato-ku, 105-6390 Japan
For urgent privacy concerns or data breaches: Email: urgent@japacode.com | X (fomerly Twitter) DM: @japancodedev
This Privacy Policy is effective as of October 1, 2025